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207, 2nd Floor, Centre Point,
Above IDBI Bank,
Vapi - Char Rasta, NH-8, Vapi - 396195.
Gujarat. INDIA.
Tel : 0260 - 2424100
Cell : 07405097680, 09879604156
Email : hr@dreamsmanagement.net |
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VACANCY DETAILS |
Job Title |
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Service Manager |
Key Skills |
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1.Should be very proactive and can handle agitated customers. 2. Should be good and clear in communication. 3. Should have the experience and skills of handling a team. 4. Should be very organised and diligent. 5. Should have great time and cost management capabilities. |
Qualifications |
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DIPLOMA/BE -Electrical/Mechanical |
Experience Required (Years) |
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From 7 To 10 Years |
Salary Range (PA) |
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420000 To 600000 |
Location |
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Vadodara |
Industry Type |
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Manufacturing Company |
Job Description |
1. To Lead a team of Service Engineers which shall take care of Repair, Maintenance, PMS & I&C of Commercial Kitchen Equipment
2. Handling Customer complaints over phone and email. Understanding their problems quickly and manage communication with them.
3. Manage service register and MIS Reporting.
4. Allocate service calls to various field service technicians long with deadline.
5. Shall manage inventory for Service.
6. Shall drive the closures of customer complaints.
7. Take customer feedback to ensure customer retention for service.
8. Should convert customer accounts into AMCs.
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Contact Details | | |
Name of Company |
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Dreams Management |
Address |
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207, 2nd Floor, Centre Point, Above IDBI Bank,Vapi -Char Rasta, NH-8, Vapi - 396195.Gujarat. INDIA.
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Contact Person |
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JC Gupta |
Phone |
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0260 - 2424100 |
Mobile |
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07405097680, 09879604156 |
Apply Now
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